This policy explains how SrvrSide ("we", "us") handles information collected through srvrside.com (the "site"). If you become a client, the agreement we sign together may add to this policy for the work we do for you.
Information you give us
When you fill out a request form on the site, we collect what you enter. That's usually:
- Your name, phone number and email address
- Your business name and website
- The service you're interested in and anything you write in the message box
- Whether you agreed to receive text messages from us
We use this to reply to your request, prepare the review or quote you asked for, and follow up about it.
Information collected automatically
Like most websites, the services that deliver this site receive basic technical information when you visit, such as your IP address, browser type, the page you asked for and the time of the request. We use it to keep the site running, secure and fast.
The site itself does not set advertising or tracking cookies. The services listed below may set their own cookies or similar technologies to do their job.
Services we use
- Cloudflare hosts the site and protects it from attacks.
- Google Fonts supplies the typefaces, so your browser contacts Google's servers to load them.
- Our CRM provider powers the request forms. What you submit is stored in our CRM so we can manage and answer your request.
Each of these companies handles data under its own privacy policy.
Text messages
If you agree to receive text messages on our form, we'll text you about your request. Message frequency varies, and message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Agreeing to texts is never a condition of getting a quote, and we don't share your mobile number or texting consent with third parties for their marketing.
How we share information
We don't sell your personal information. We share it only with the service providers above so they can run the site and our forms, when the law requires it, or to protect our rights and the safety of others.
How long we keep it
We keep request details for as long as we need them to work with you and to keep reasonable business records, then delete them.
Your choices
You can ask us to show you, correct or delete the information you've given us, or to stop contacting you. Send the request through our contact form and say what you'd like us to do.
Children
This site is for businesses. It isn't directed to children under 13, and we don't knowingly collect their information.
Changes to this policy
If we change this policy, we'll post the new version here and update the date at the top.
Contact
Questions about this policy? Reach us through our contact form.